At BB Life LLC, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.
Returns
• You have 3 business days from the date you receive your item to request a return.
• To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
• Proof of purchase (e.g., receipt or order confirmation) is required to process your return.
Non-Returnable Items
The following items are not eligible for returns:
• Gift cards
• Final sale or clearance items
• Perishable goods or customized products (if applicable)
Refunds
• Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
• If approved, your refund will be processed, and the amount will be credited to your original payment method within 7–10 business days.
Exchanges
• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us.
Return Shipping
• Customers are responsible for return shipping costs unless the item was damaged or defective upon arrival.
• We recommend using a trackable shipping service to ensure your return is received.
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